In France, telemarketing calls are strictly regulated. Since 2023, specific time slots apply with significant penalties for non-compliance.
Legal Telemarketing Hours in 2026
Authorized Days and Times
- Monday to Friday only
- Morning slot: 10:00 AM to 1:00 PM
- Afternoon slot: 2:00 PM to 8:00 PM
Prohibited Periods
- Weekends: Saturday and Sunday – no calls
- Public holidays: strictly forbidden
The 4-Call Rule Per Month
- Maximum 4 calls per prospect within 30 days
- Explicit refusal = 60-day contact ban
Penalties
- Individual: Up to €75,000
- Company: Up to €375,000
How to Ensure Compliance
- Configure campaign schedules (10AM-1PM, 2PM-8PM)
- Check the Do Not Call registry regularly
- Train your teams on legal requirements
- Document all calls for audit purposes
FAQ
Can I call on Saturday?
No. Weekend calls are completely prohibited.
Do these rules apply to B2B?
Time restrictions primarily target B2C. B2B has more flexibility.
What if calling from outside France?
French law applies when targeting French consumers.
⚠️ Disclaimer:<\/strong> The information in this article is provided for informational purposes only. Regulations change regularly and their interpretation may vary. HUHU is not a law firm. We recommend consulting a legal professional for any questions regarding your specific situation.<\/em><\/p>
