Facing the multiplication of spam calls, three solutions dominate the French market: Truecaller, Hiya and Orange's built-in system. But which one to choose? Here's a complete comparison to help you decide.
Quick Comparison Table
| Criteria | Truecaller | Hiya | Orange |
|---|---|---|---|
| Price | Free / Premium €2/mo | Free / Premium €3/mo | Free (included) |
| Database | 2+ billion numbers | 1.5+ billion numbers | Not disclosed |
| Installation | Android/iOS app | Android/iOS app | Native (nothing to do) |
| Privacy | ⚠️ Collects contacts | ✅ Respectful | ✅ Carrier data |
| Effectiveness | ★★★★★ | ★★★★☆ | ★★★☆☆ |
| False positives | Moderate | Low | High |
Truecaller: The Most Popular
Overview
Truecaller is the world's most downloaded anti-spam app with 350+ million active users. Its strength: a gigantic community database.
Features
- Caller identification: name and photo (if available)
- Automatic blocking of known spammers
- SMS spam filtering
- Built-in reverse directory
- "Ghost Call" mode: spammers don't even hear ringing
Pros
- ✅ Largest database
- ✅ Very accurate identification
- ✅ Active community that reports quickly
- ✅ Intuitive interface
Cons
- ⚠️ Collects your contacts and shares them in common database
- ⚠️ Intrusive ads in free version
- ⚠️ Notable battery consumption
- ⚠️ Your number becomes "public" in the database
Ideal for
Those who prioritize maximum effectiveness and accept the privacy trade-off.
Hiya: The Balance of Effectiveness/Privacy
Overview
Hiya positions itself as the "privacy-friendly" alternative to Truecaller. Used by several carriers (including Samsung), it comes native on millions of phones.
Pros
- ✅ Doesn't collect your contacts
- ✅ No ads even in free version
- ✅ Low false positive rate
- ✅ Clean interface
- ✅ B2B solution for businesses (Hiya Connect)
Cons
- ❌ Smaller database than Truecaller
- ❌ Less effective on new spammers
- ❌ Free version more limited
Ideal for
Those who want solid protection without sacrificing privacy.
Orange "Spam Likely": Effortless Native
Overview
Orange natively integrates a spam detection system that displays "Spam Likely" directly on the call screen, without any app to install.
Pros
- ✅ Nothing to install
- ✅ Free and included in subscription
- ✅ Works on all phones
- ✅ No battery impact
- ✅ No additional data collection
Cons
- ❌ High false positive rate (legitimate businesses often flagged)
- ❌ No automatic blocking by default
- ❌ No caller name identification
- ❌ Only for Orange subscribers
Ideal for
Those who want basic protection without doing anything, or as complement to another app.
Our Recommendations
For privacy-conscious individuals
👉 Hiya free + Orange native (if Orange subscriber)
For maximum protection
👉 Truecaller Premium
For doing nothing
👉 Orange native alone
For businesses
👉 Hiya Connect (sender side) to certify your caller identity
For Professionals: The Other Side
If you're a business and your numbers are flagged by these tools, check:
- Top 10 tools to check if your number is spam
- How to unblock a number with each carrier
- How to reduce your flagging by 80%
For a complete list of available tools, check our Top 10 tools to check a spam number. And to understand the technologies used, read AI-powered spam detection.
Conclusion
There's no perfect solution. The choice depends on your priorities:
- Maximum effectiveness → Truecaller
- Privacy → Hiya
- Simplicity → Orange native
In any case, no solution blocks 100% of spam. Vigilance remains necessary.
Are you a professional wanting to avoid being flagged? Check your reputation on HUHU.












