Regulations
15 articles
End of Bloctel for businesses: what happens to your scripts, databases and internal controls?
Since August 11, 2026, Bloctel is no longer the central control for phone marketing. Businesses must move their scripts, prospect databases and internal checks to a provable prior-consent model.
Phone marketing after August 11, 2026: what proof of consent do you actually need to keep?
Since August 11, 2026, commercial calls are banned without prior consent, except in limited cases. Staying compliant now means being able to prove who agreed to what, when, for which offer, and through which clear affirmative action.
Public-interest phone numbers: what are they really for, and what can they change for phone trust?
Public-interest phone numbers structure useful public-service uses, but they are not enough to authenticate a call. Here is what they really change for phone trust.
Spoofed French mobile numbers from abroad: what does ARCEP's 2026 masking rule really change?
Since 1 January 2026, an international call displaying a French mobile number without sufficient authentication must be shown as a masked number. Here is what that really changes for subscribers, operators, and sales teams.
Voice fraud: when should you contact your bank, your carrier, PHAROS, or 33700?
When a fraudulent call hits, sending everything through the same channel is a mistake. Here is which route to use depending on whether the issue is banking vishing, voice spam, an operator-side report, or an actual financial loss.
Evidence to keep after a fraudulent call: screenshots, timestamps, audio, operator
After a fraudulent call, the right evidence is more than a screenshot. Here is what to keep, in which order, and how to route the file to 33700, Arcep, an operator, or a formal complaint.
Call Center Fined €250,000 by CNIL: October 2025 Decision Analysis
In October 2025, CNIL fined a call center €250,000 for data minimization failures, excessive retention periods, and security breaches. Analysis of the violations and key takeaways.
France Telemarketing Rules 2026: New Consent Laws & Penalties
Mandatory consent by August 2026, end of caller ID spoofing, fines up to €420,000: France's new telemarketing regulations explained.
CNIL Fine €900,000: Analysis of the SOMS Decision on Abusive Telemarketing
€900,000 CNIL fine for SOMS: dark patterns, invalid consent and 2026 opt-in revolution. What businesses must change now.
Phone Prospecting and CNIL: Audits to Anticipate in 2026
On-site inspections, hearings, record fines: how to prepare your call center for CNIL audits and avoid penalties that can reach millions of euros.
B2B Telemarketing: Different Rules?
Do Not Call, GDPR, hours: are B2B telemarketing rules really different from B2C? Complete guide for business-to-business prospecting.
Legal Telemarketing Hours in France 2026: Complete Compliance Guide
Legal telemarketing hours in France: 10am-1pm & 2pm-8pm slots, 4-call rule, and penalties up to €375,000. Stay compliant in 2026.
Bloctel Sanctions 2024-2025: Record Fines
DGCCRF has toughened its stance. Discover record fines imposed on companies for Bloctel violations and lessons to learn.
GDPR and Phone Marketing: Essential Rules in 2026
Consent, legitimate interest, Bloctel, regulated hours... Discover all the GDPR and legal rules governing telephone canvassing in France in 2026.
Bloctel 2025: What Changes for Businesses in France
New Bloctel 2025 rules: calling hours, fines up to €375,000, prohibited sectors. Complete guide for businesses and call centers that want to stay compliant.