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January 6, 20264 min read

Phone Spam Statistics France 2026: Key Figures & Trends

Pierre-AntoineHUHU.fr Editor

Is France the European champion of phone spam? Key statistics, trends, and year-over-year evolution of nuisance calls in 2026.

Phone Spam Statistics France 2026: Key Figures & Trends

Phone spam remains a major plague in France in 2026. Despite new regulations and the planned switch to opt-in in August 2026, the numbers remain alarming. Here is the complete overview.

France, European Spam Champion

According to the Hiya report, France shares with Spain the sad record of the highest phone spam rate in Europe.

Key Figures

IndicatorValue
Unwanted call rate (France)44%
Unwanted unknown calls (global)~30%
Position in Europe1st (tied with Spain)
Bloctel registrations>6 million numbers

Evolution 2023-2026

An Upward Trend... Then Stabilization

The evolution of phone spam in France follows an interesting curve:

  • 2020-2022: Post-Covid explosion with remote work development
  • 2023: Historic peak at 44% unwanted calls
  • 2024-2025: Stabilization thanks to new regulations
  • 2026: Awaiting the impact of opt-in switch (August 2026)

Who Are the Spammers?

Most Affected Sectors

Main sources of unsolicited calls in France:

  1. Energy renovation (heat pumps, insulation) — now banned
  2. CPF training — heavily regulated
  3. Insurance / Mutual
  4. Energy (alternative suppliers)
  5. Financial services (credits, investments)

What Changes in 2026

The Switch to Opt-in (August 2026)

The law of June 30, 2025 provides for a radical change: from August 11, 2026, telephone canvassing will be prohibited by default. Only people who have given explicit consent can be contacted.

European Comparison

CountrySpam RateTrend
🇫🇷 France44%→ Stable
🇪🇸 Spain44%→ Stable
🇬🇧 UK~35%↓ Declining
🇩🇪 Germany~25%→ Stable
🇮🇹 Italy~30%↑ Rising

2026-2027 Outlook

What Should Improve

  • Opt-in will mechanically reduce call volume
  • Anti-spam technologies are improving (AI, STIR/SHAKEN)
  • Consumer awareness is increasing

What Remains Concerning

  • Spammers adapt (calls from abroad)
  • AI facilitates voice scams
  • Spoofing remains difficult to combat

FAQ

Why is France so affected?

Several factors: high density of call centers, delay in opt-in adoption, large phone number database, and commercial culture of "cold calling".

Will opt-in solve everything?

It should significantly reduce legitimate spam (French companies). But scams from abroad will persist.


Sources: Hiya, Clubic, Arcep, DGCCRF

About the Author

Pierre-Antoine

HUHU.fr Editor

Everything you need to know about telephony for your sales teams. We strive to provide as many articles as possible to support your commercial growth.

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