France Phone Spam Statistics
The numbers every B2B professional reaching the French market needs to know.
Key Figures 2026
The essential French spam-call figures for 2026.
- 33M
Spam calls/day in France
Hiya 2026 +12% - 61%
French citizens affected by phone spam
IFOP 2026 +8% - 40%
of complaints linked to home energy retrofit (ENR)
DGCCRF 2026 +15% - 4.2
Spam calls received/week per French citizen
Médiamétrie 2026 +22%
Breakdown by Industry
Share of spam reports per industry vertical
Yearly Evolution 2020-2026
Million spam calls per day in France
* Projection based on current trend
Business Impact
The real cost of spam for your French operations
- 2,3 Md€
Annual cost of spam for French companies
Lost time, unreached leads, damaged reputation
- 23 min
Time lost per day per agent on a blacklisted number
Calls that never connect
- -67%
Pickup rate drop for flagged numbers
From 45% to 15% on average
- 89%
of ENR calls filtered automatically
By anti-spam apps
Filtering by French Carrier
Volume of blocked calls and strictness level
Orange
85/100- Blocked calls
- 12M/jour
- Market share
- 38%
- Filter strictness
SFR
75/100- Blocked calls
- 8M/jour
- Market share
- 24%
- Filter strictness
Bouygues
70/100- Blocked calls
- 5M/jour
- Market share
- 16%
- Filter strictness
Free
80/100- Blocked calls
- 7M/jour
- Market share
- 22%
- Filter strictness
Frequently Asked Questions
Understand the numbers and our methodology in 4 answers.
Where do the 33 million daily spam calls come from?
This estimate aggregates the Hiya 2026 report, DGCCRF complaints and ARCEP carrier-traffic data. Hiya alone analyzed 12 billion suspicious calls across the European market in 2025, with 33% of them targeting France.Why does energy retrofit dominate at 40%?
The MaPrimeRénov' subsidy boom drew thousands of unscrupulous telemarketers between 2021 and 2025. DGCCRF recorded a +40% spike in ENR-related complaints on Bloctel — the sharpest rise across any industry.Which French carriers filter the most aggressively?
Orange holds the highest strictness score (85/100) — blocking about 12 million calls per day. Free follows at 80/100, then SFR at 75/100, and Bouygues at 70/100. A number flagged on Orange may still ring through on Bouygues.How often is this data refreshed?
Aggregated figures (daily volume, sector breakdown) are refreshed quarterly. Carrier data is updated every 6 months based on public reports and Huhu's continuous monitoring API.
Percentages are computed on a rolling 30-day sample of verified complaints (sources: Hiya, DGCCRF, ARCEP, Médiamétrie, IFOP). Carrier volumes come from their public semi-annual reports. All figures are normalized per million calls processed.
- Hiya Global Report 2026
- DGCCRF
- IFOP
- Médiamétrie
- ARCEP
- TrueCaller Insights